No-Show Policy - 24 Hour Cancellation
To reduce the financial effects of players not honouring their tee time reservations. This policy will aid in maximizing the tee sheet utilization, tee time availability and assist with pace of place. The no-show policy outlines the conditions under how cancellations and no shows are handled.
A golfer failing to honour a reservation made in their name shall be designated as a no-show.
A no-show is defined as:
- An individual not cancelling a tee time reservation within the FMGC cancellation parameters (24 Hours) or
- An individual who made a group booking and who shows up for play with fewer than the number of golfers for whom the tee time reservation was made.
If the Club determines inclement weather prevents play, golfers will be exempt from the no-show policy. However, the Club must make this determination, not the golfer. The Club advises all reservation holders to err on the side of caution and contact the Club to cancel their tee time.
Golfers who fail to show up for their tee time reservations and who do not cancel their reservation within the FMGC parameters in advance of their tee time, will be flagged as a no-show on their account. Any changes to the FMGC parameters must be approved by the Board prior to implementation and will be reviewed annually as part of the budgeting process.
As a no-show, the golfer will be charged the full green fee to the credit card used to book the reservation or to the credit card on account.
In addition, golfers who make a reservation for a group are responsible for all golfers under that tee time reservation. Club members of a group tee time reservation who do not show, will be charged the full green fee amount to their account.
All Shareholder and Seasons Passholder members are required to have a valid credit card on file with the club.
Approved by the Board of Directors: April 25, 2022 (Previous Review: April 29, 2019)